Frequently asked questions
Where does ZYVANTA ship to?
We ship across the United Kingdom — England, Scotland, Wales and Northern Ireland. International shipping isn't available yet.
Who handles delivery?
Orders are dispatched from our UK fulfilment partner DOORA Express. Most UK orders arrive within 2–4 working days.
How much is UK shipping?
Standard UK delivery is £3.95. Orders over £40 ship free.
Can I track my order on ZYVANTA?
Yes — every order comes with branded tracking on ZYVANTA. Visit the Track Order page and enter your order or tracking number. You won't be redirected to a third-party site.
What is your returns policy?
Unused items can be returned within 30 days of delivery for a refund. See our Returns & Refunds page for full details.
Do you sell on Amazon?
We're launching on Amazon UK shortly. For now the full range is available here on zyvanta.co.uk.
Do you offer wholesale?
Yes — UK retailers and resellers can apply via the Wholesale page or email wholesale@zyvanta.co.uk.
How do I contact customer support?
Email support@zyvanta.co.uk or call +44 7916 625111. We respond within one working day, Mon–Fri.